• Strategic Credit Management: Develop and implement a proactive credit strategy that aligns with the company’s commercial goals while managing risk exposure across all markets (including export/international markets).
• Team management and leadership: Lead and mentor the credit control team.
• Debt recovery responsibility
• Credit Risk Assessment: Conduct thorough credit evaluations of new and existing customers using internal criteria, external ratings, trade references, and market intelligence.
• Credit Insurance Management: Liaise with insurers, overseeing policy limits, claims, declarations, and compliance.
• Cross-Border Customer Relationships: Manage relationships with international customers, understanding regional business norms, payment behaviours, and cultural dynamics.
• Policy Development & Compliance: Develop and maintain credit policies, ensuring regulatory compliance.
• Reporting & Analytics: Provide regular reporting on aged debt, credit exposures, and bad debt provision. Deliver insight-led recommendations to the CFO and commercial teams.
• Cross-Functional Collaboration: Work closely with Sales, Customer Service, and Legal to ensure customer onboarding, terms negotiations, and contract enforcement align with risk appetite.

What we are looking for:

• Degree in Finance, Business, or related field
• CICM qualification (desirable)
• Experience in developing and implementing campaigns and monitoring ROI
• Experience in local and international markets
• Proven experience in a senior credit management role within a manufacturing or export-led business
• Strong understanding of credit insurance products, processes, and insurer engagement
• Managing international customers and dealing with diverse cultural practices
• People management experience
• Excellent negotiation, communication, and relationship management skills
• Analytical mindset with the ability to interpret data and deliver actionable insights
• Familiarity with ERP systems and credit management software
• Knowledge of relevant legal, compliance, and trade regulations in key export markets
• Ability to communicate effectively across all levels
• Excellent organisational and time management skills, with the ability to prioritise effectively and work under pressure
• Right to work in the UK

What we offer:

• Based in Belfast
• Hybrid working based on an 80% onsite attendance model, offered in line with training and performance.
• 37.5 hour week
• Salary depending on experience
• 5% company matched pension scheme
• 25 days annual leave plus statutory days
• Life Assurance
• Training and development opportunities to support your career
• Medicash Health Cash Plan and Employee Assistant Programme
• Medicash Reward Extras
• Refer a friend scheme

Devenish is an Equal Opportunities Employer and welcomes applications from all sections of the community